How to react to negative comments on social media

Just lately, I’ve had a few clients ask how to remove negative feedback from search engines and social media… advice here would be ‘don’t’! It’s tempting I know, but  never remove a negative comment and don’t try to remove this feedback from your customers. The reason for this is because any feedback is valuable, it’s […]

Being creative when creating content

People are often overwhelmed by the subject of creating content, but when reduced creating content is all about being found. But as a small business how do you go about getting your website found? Well the answer is simple, be creative. Everyone is intrigued by great content. Regardless of whether it is news, video, images […]